Catching up
March 24, 2014So I got my tax repayment on Friday, so I don’t have to spend the day on the phone tomorrow following up on my “chase repayment” phone call. Well, I say I got my repayment – I got the money in my bank account, and the paperwork will (presumably) follow? All I’ve had so far is a bill for the trivial amount of tax for 2012-13 which they had automatically repaid when I put in my return, which has presumably been paid from the rather larger amount they have repaid from the carry back of losses to 2011-12 which they have now actioned. But, fair’s fair, if it’s a choice between getting the money and getting the paperwork, I know which one I’d prioritise.
And then there is my complaint…
I made a complaint. HMRC grudgingly agreed I was correct (or at least that they wouldn’t try to collect the disputed amount) and then tried to collect the disputed amount via my tax code anyway. So I had to make a second complaint.
Now I have a letter from the same complaint handler as the first time, apologising for the incorrect code and offering me £25 compensation. Again, I haven’t had either the £25 or the revised coding notice. But, again, it’s a timing issue and I’m prepared to believe they mean it this time.
But, be careful out there!
*edited Monday lunchtime 24 March 2014. The postman called… and brought me my new tax code. And it’s right! Hurrah! Well done complaints handler!
tiintax 
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