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Going postal

June 7, 2017

Imagine you’d agreed to become a school governor. Only at a meeting the day before you joined, they decided to sell off the playing fields, appoint a new headmaster and turn the school into an academy. You’d be a bit miffed, right? Because you agreed to help with the running of a school but they made it into a completely different kind of school before you had a chance to influence its direction.

It’s an analogy. The real thing is here – the report in Civil Service World that says HMRC has signed contracts for new premises during the pre-election “purdah” period. It is no secret that I think HMRC’s “Building our Futures” plan to close down its local network and move to massive regional centres is a bad idea (see here, here and here for example).

It’s also no secret that HMRC has a truly awful record of negotiating property deals (see the Mapeley deal, where it sold and leased back its own buildings via an offshore entity) and it has been reported, for “Building our Futures” that HMRC has signed inflation linked 25 year contracts with no break. Seriously? 25 years ago I was working in HMRC and we were worrying about whether we had the right number of smoking rooms and filing space, and were there enough plugs for the new computers – who knows what accommodation will be appropriate for whatever the revenue authority looks like in 2042!

HMRC get a bad idea and run with it – nothing particularly new there (VATMOSS, MTD…) but this is the day before a bloody election. If there’s a new government on Friday they may well want to look again at how HMRC is organised. Having the civil service distributed in local offices amongst the people they serve is, surely, a better way of organising society than corralling them all into Fortresses Of Doom. Signing contracts in the quiet period before an election is shocking, and has the appearance of an attempt to railroad the new government into acting on a bad idea of the old. If there’s a different government on Friday I hope the first thing they do is repudiate any such contracts, discipline the people who signed them, and have a proper look at how a modern government delivers its services.

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