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It’s that time again

January 19, 2018

Sigh. I’ve tried once already to sign into my HMRC account to make sure I can get my tax return in on time. Today I managed to get through and see the front page, where it tells me I have an overdue payment of £0.80. WTF? So I tried clicking on it, around it, near it, everywhere else on the page, to see if there was any explanation of what the alleged payment is for and why it might be overdue. Nothing, nada, nowt. So I go to the help page, looking for the contact number, thinking it might be a quick phone call.

No contact number.

Nope, apparently now I have to select what the problem is and watch a bloody video telling me I’m too stupid to live (I haven’t actually watched the videos but I imagine that’s the tone, amiright?)

No. Sorry, it’s eighty pence. If you want it, tell me why you think I owe it to you. But don’t expect me to research how your system works before you’ll deign to speak to me.

Poor show, HMRC. You hassle me for petty amounts, you deal with the questions that arise. Otherwise you could just charge everybody a random amount of pence and collect 30 or 40 million quid extra, relying on it being too vexatious to question.

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