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Simple question

January 16, 2014

It’s now 62 days  (44 working days) till the 2014 Budget on 19 March.  Which isn’t long really.  So when is the Budget suggestions portal going to open?  My suggestion last year didn’t make it through the portal so didn’t get even the cursory examination that suggestions from mere individuals are given.   I’m keen to make sure my idea gets through the portal and onto someone’s desk this year.

So.  When is it?  Anyone?  Does anyone even know where it’s going to turn up on the gov.uk site?  I’d imagine it will be an update to this page – but then I imagined that the consultation on the Finance Bill would be on the consultations page, so what do I know?

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Three. Probably.

January 15, 2014

A search on “open consultations” in the category “HMRC” on gov.uk today tells me there are three open consultations.  I’m not sure I believe them after the shenanigans I reported on in my 7th January post (customer service tip: if someone tells you a site isn’t working, the least helpful response is “I don’t currently see any technical problems…”) but let’s roll with it.

The three are:

Real time information: legislative changes.  Opened 29th November (so why didn’t it show up when I searched on the same terms on 7th January?) and it closes on 24 January.  Incidentally, wouldn’t it be really, really helpful if you could search on closing date on gov.uk?  Or at least that you could tell from the search results when the consultation closes and didn’t have to click through to find out?

Onshore employment intermediaries: false self-employment.  Opened 10 December, closes 4 February.

Assistance with electronic filing of VAT returns.  Opened 20 December, closes 14 February.

So let’s start with the Real Time Information (RTI) one.  RTI, in case you didn’t already know, is the PAYE equivalent of Universal Credit – it’s the New! Improved!  All-singing!  All-dancing! method of making sure that Universal Credit will work because the government will know, from timely information from employers, who has worked where and when, so people will – perhaps, if it all works, fingers crossed – finally be able to dip in and out of paid work without screwing up their benefits for six months.

But from an employer’s viewpoint, it’s a royal pain.  You have to report payments to employees when you make them, not at the end of the month or quarter or year or whenever you can stop to draw breath.

There’s little point looking at the actual consultation, because this is one of the Finance Bill consultations – in other words, the policy has already been decided and we’re not being asked for our opinions on whether it’s a good idea or not, just for technical comments on whether or not the regulations that have been written will actually work as described.  And I don’t really feel like doing the government’s unpaid copy-editing for them this morning so we’ll skip that.

There are a few interesting things we might want to think about, though.

First of all, the TIIN (surprise!)  They aren’t publishing a TIIN with this because they’ve already published one.  In fact they’ve published two, one for the penalty regime here and one for the actual policy change.

The one for the penalty regime says that there will be no actual exchequer impact.  In fact the government says it doesn’t expect to get any money in from these penalties at all, or at least an amount which shows up as “nil” on a TIIN.  If memory serves, that’s something like a quarter of a million threshold (grateful if anyone can confirm or amend this figure please?)

That’s a good thing, of course.  The point of penalties is to change behaviour, not to collect money.  The idea is that people should make the change to RTI and get used to sending the same information they would always have sent, just a bit earlier and in a different way.  I can see two problems with that.

First of all the level of the penalty.  It needs to be a “smacked wrist” amount – enough that you know not to put your hand into the fire but not so great that your parents get done for child abuse.  So if you’re a small business with up to nine employees, it’s a hundred quid.  Enough to make you want not to incur it, but not enough (one hopes!) to bankrupt you.

But look at paragraph 16 of the condoc:

16. Regulation 67I sets the size of the late filing penalties as follows:

 £100 for schemes with 1 – 9 employees;

 £200 for schemes with 10 – 49 employees;

 £300 for schemes with 50 – 249 employees; and

 £400 for schemes with 250 or more employees.

If I have 300 employees on the average wage of £26,500 then I’m paying out over half a million in wages every month (£26,500 x 300 / 12 = 662,500).  Now, in comparison to £662,500, is £400 a “smacked wrist” or is it, well, peanuts?  An amount which it might very well be worthwhile my incurring so I can sort out my RTI submission at my own pace?

In other words, I think they got the gearing of the penalties a bit wonky.  But it’s too late now, we’re not being asked to comment on that.

Secondly, as I have commented before, there’s not a great deal of point charging “smacked wrist” penalties if you don’t actually go out and collect them, and is HMRC now committed to sending someone round to knock on the employer’s door if they incur a £100 or £400 penalty and explain to them how it arose and, more to the point, what they can do to avoid incurring another?  Otherwise I think that “exchequer effect – nil” may turn out to be, shall we say, optimistic?  Or should that be pessimistic?

And finally, what about the equalities impact?  I said in my response to the consultation on the actual policy that I was worried about the impact on “care and support” employers, which is HMRC jargon for people who have employees but who aren’t businesses.  People who employ nannies, for example, or, more worryingly, people who are given a “care budget” instead of a home help and have to get on and organise their own support package including paying their carers and working out the tax due on their pay.

In the TIIN for the actual policy it says under equalities impacts that

Care and support employers will also have the option to file RTI on paper, and those wishing to use this option will report RTI from April 2014. This date has been deferred from April 2013 in line with customer feedback, to allow more time for HMRC to thoroughly test the new paper forms and guidance with customers who will use them.

So.  We’re not publishing another TIIN.  We’re not updating the equalities impact, then?  Has there actually BEEN any testing of the impact on care and support employers?  Are they happy, or at least confident they’ll be able to comply?  Does anyone know?

Sigh.  I’d write to my MP again, but it’s Nick Clegg and I think he’s probably getting sick of hearing from me about inadequate government equality impact assessments by now.  Over to you.

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Due Consideration

January 10, 2014

I have to admit, I didn’t get far looking at the “consultation” on the 2014 Finance Bill.  Being an impact assessment specialist I started with those, at page A1 (actually page 22 – of 176) of the “Overview of Legislation in Draft” document to be found here.

The first TIIN is for the government’s support-for-marriage measure, the transferable personal allowance for married couples.  A person with earnings below the tax threshold will be able to transfer £1000 of their personal allowance to a spouse or civil partner, potentially increasing the couple’s joint take home pay by about two hundred quid a year.

I got stuck at the equalities impact, which says:

Couples will benefit as a unit, but the majority (84 per cent) of individual gainers will be male.  This reflects earning patterns in the population more generally.

Now let’s just stop there for a doggone minute.  Remember when the Fawcett Society tried to bring a judicial review of the so-called “emergency” budget at the start of the coalition?  They didn’t succeed in getting the Budget overturned but they put the wind up the Treasury which was forced to concede it hadn’t done an equality impact assessment of the Budget as a whole… but it had looked at the impact of most of the measures and promised to do better in future.

So here we are looking at the equality impact of an extremely expensive change (495 million in 2015/16 and then 600, 660 and 775 million, according to the exchequer impact section of the TIIN) and the best we can come up with is that it will mostly be men who benefit, but that’s just how society works?  Seriously?

I mean, I’m not imagining it, the Public Sector Equality Duty is still in force, right? The thing that says (and I checked my memory against the Equality and Human Rights Commission guidance) that a public body like HMRC or the Treasury has to give “due consideration” to equality in developing policy?  That “due consideration” means conscious thought while the policy is being developed (and not a quick run round the equality issues when all the decisions have been taken)?  That the point of it all is to reduce, not to perpetuate, inequality?  I mean, that IS what the legislation is all about, yes, I haven’t just dreamed it?

Now it’s not perfect.  It doesn’t mean that equality has to be the overriding consideration.  The government has left itself perfectly capable of saying, in effect, “yes, I’ve thought carefully about it, but, no.”  It just has to have due consideration – is any negative impact proportionate, and are there any positive impacts that could be incorporated, and have we done everything reasonable to mitigate the negative impacts we know about?

So due consideration of the gender impact of the couples allowance might be something like, well, “it perpetuates and perhaps reinforces negative financial impacts on women by giving a financial reward to men whose partners are in particularly ill paid employment and after careful thought we have decided that our desire to encourage traditional gender stereotyped marriage arrangements outweighs the financial advantage this gives to the men affected.  We also believe they’ll share, honest.”

What isn’t – is seems to me – “due” consideration is to say, in effect, “yeah, we’re giving four times as much of the money to men;  suck it up dear.”

However since this is a consultation on how the legislation works and the TIIN is intended as a decision making tool, well, perhaps there’s time to do something about it?  Because I’m sure, she said sincerely, that the Treasury will have done some proper research into the possible gender impacts of this change and the brief line in the TIIN is just a rather infelicitous summary of some complete and careful work, right?  So how about, say, we all go here (a nifty little website that will give you your MP’s email address) and drop our MP a line asking them to bring up the equality impact when they debate the Finance Bill?  In fact, come to think of it, a Freedom of Information Act request ought to get us the underlying research in good time to inform the Finance Bill debate anyway, right?  Right?  (Goes to write FoI request.  Watch this space!)

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Unlocked

January 8, 2014

You will see that a kind commentator has given the link to the 2014 Finance Bill consultation documents which are here: https://www.gov.uk/government/collections/finance-bill-2014#consultation-on-draft-legislation

We’ll come back to that.  For the moment, though, look at the address.  It’s on the gov.uk site, right enough.  It’s described as a consultation-on-draft-legislation.  The “collections” part is interesting.  Here.  Let’s try an experiment.  Open up another browser window, right now, and go to “gov.uk”.  You should find yourself on a page headed “welcome to gov.uk”, yes?  With a nice search box underneath it?

Now, in that search box, put “finance bill 2014”.  I just did, and it returned three results:

  • Finance Bill 2014 TIINs
  • Finance Bill 2014: documents relating to Finance Bill 2014
  • Finance Bill 2014 New Guidance

The three links given are, respectively,

And what do we notice?  No sign of the “consultation-on-draft-legislation”.

You’d almost think they didn’t want us to know…

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New Year, same problem

January 7, 2014

“But look, you found the notice didn’t you?”

“Yes,” said Arthur, “yes I did. It was on display in the bottom of a locked filing cabinet stuck in a disused lavatory with a sign on the door saying ‘Beware of the Leopard’.”

Hitchhikers Guide to the Galaxy

As you will know by now, I can bore for England on the subject of tax consultations and, in particular, on the interesting way that they’re brought to our attention on the Gov.uk site.

Let’s have a first look of the new year at what tax consultations are out there, I thought.  So I went to gov.uk and hit the link that says “get involved”, which helpfully takes you straight to the consultations page.  Today, it proudly informs us that there are 93 open consultations and 578 closed ones.  So I clicked on “open consultations”… which was a link to the page with the filter options, but which told me it had 148 open consultations from which to choose.  Hmmm…  So filtering by open consultations in the “tax and revenue” subject area?  Brings up 6 consultations – all closed!  Open consultations in any subject from HMRC?  Four – all closed.  From HMT?  Another four (not the same ones), also all closed.

In other words…

Well, frankly, I don’t know.  At this point in the policy cycle I’d imagine there won’t be much around on which the government is asking our opinions.  Although strictly speaking I’d have thought the legislation for the 2014 Finance Bill ought to be out for consultation – not on the policy itself, but on whether the wording works.  Or have I missed that?  I don’t know.

I don’t know, and at this point, using the publicly available resources the government have put into the citizen’s hands, I can’t seem to find out.  Which is a bit poor, actually.  I may write to the House of Lords Secondary Legislation Scrutiny Committee again, as they seem to be the only people interested in the mechanism of legislation.  But then, they reported in November that the government “are prioritising administrative convenience over effective consultation“.  And if they can’t get anyone to listen to them, well, what hope do the rest of us have?

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Bah Humbug

December 30, 2013

Am I just hungover or is there something wrong with the HMRC TIIN archive?  If you go to the HMRC website and look at the library page here: http://www.hmrc.gov.uk/thelibrary/tiins.htm there’s a chronological list of TIINs but it stops at December 2012 and says

All recently issued TIINs can be accessed from the chronological list below, and earlier publications are available on the National Archives (Opens new window).

But if you click on the National Archives link it takes you here: http://webarchive.nationalarchives.gov.uk/+/http://hmrc.gov.uk/thelibrary/tiins.htm  … which is just the archived version of the page you’re looking at in the first place and doesn’t get you to the older TIINs at all.

Is it me?  I think I’ll come back to this when my head’s stopped throbbing quite so much.  Sigh.

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#taxjustice

November 25, 2013

I was in the wrong place this morning, at the conference on Tax Justice: Are You Serious? organised by various NGOs.  It was interesting, but it was clearly a campaigning event and I’m not signing up to the campaign, not just yet.  Not because I don’t believe they’re right to seek tax justice, but because I’m not quite sure there’s any clarity there about what we mean by “tax justice”.  (A particular low point was the vehement person arguing from the floor that organisations should campaign for people to refrain from using ISAs in the same way environmentalists campaign to get people to change their personal use of resources.  Just, no, sorry – as, to be fair, the speakers quickly clarified.)

My interest in the campaign is in the interface between fairness and expertise – as the tax tweeters immediately identified when the conference was first mooted “there’s no-one on the panel who knows anything about tax”.  Richard Murphy, Richard Brooks and Prem Sikka presumably being considered not to know anything about tax because they disagree with the argument that labels Margaret Hodge a “tax prat”.

I have three suggestions for how the campaign could be taken forward, though.

1. Use the mechanisms that already exist.  The government puts its tax legislation out for consultation.  Answer them!  I do – but what would happen if a hundred thousand people did?

2. Use the opportunities that already exist.  The government asks for ideas for the Budget (the Treasury confirmed in an email to me on 21st November that

A call for suggestions for Budget 2014 will be published [on gov.uk] early in 2014, once the Chancellor has announced the date for the Budget.

Cohere around a few simple talking points and put them in as Budget Suggestions, and encourage members of membership organisations to put them in separately too.  (Happy to help if people want ideas about WHAT to suggest!)

3. Use the regulations that already exist.  The government gave a public undertaking (in a written ministerial statement) to publish TIINs with tax legislation.  The statement said that

These notes set out what the policy change is, why the Government are proposing the change and a summary of the impacts of the change.

So let’s take a look at a few – like the ones for the abolition of CFCs, and for the introduction of the Patent Box – and, oh look!  They say the policy will be subject to review.

Has anyone seen a review yet?  FoI, anyone?

Just a thought!

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Outside in

November 19, 2013

Has HMRC gone to the dogs?

I keep hearing tales of mishandling of people’s tax affairs by HMRC – factually incorrect decisions, idiotic telephone handling, computer-generated correspondence tone deaf to nuance and stuffed full of incomprehensible jargon…

But then I would, wouldn’t I?  I’m writing a PhD about tax policy-making, I write a blog about HMRC consultations, and I’m an ex-Inspector, so any time the “what do you do?” question comes up in polite conversation I’m going to have to mention tax.  I’m retired (what did you do before?)  I’m a student (what are you studying?)  I write a blog (what’s it about?)

Now, when you are a tax inspector you quickly learn (and are in fact told by your colleagues) not to mention it at parties.  This is because, just as doctors never say what they do because someone will immediately buttonhole them about the odd pain they get in their left knee, so mention of tax will always bring people’s own tax questions out of the woodwork.  When I passed my driving test the examiner asked me what I did (he was just making conversation while he filled in the forms) – and then spent so long asking my advice about a capital gains tax question that my poor instructor was convinced I’d failed again!  And the “ex” part of ex-inspector means that people are, if anything, MORE inclined to tell me about their tax problems these days because I’m no longer one of “them”.

And conversations about a government department are never going to be about how well conducted it is – it’s like the old Lenny Henry joke about the policeman never pulling you over to tell you the way you took that corner was well ‘ard.  No-one makes a funny story out of how they did their tax return and it was easy and everything worked just fine.

So there are several reasons why my view of HMRC might not be accurate.  First, because anecdotage tends towards the humorous “catastrophe” and away from boring competence.  Second, because I’m a tax policy wonk and, just like the doctors, everyone has a tax story just as everyone has a human body story. (Death and taxes, universal experiences, remember.)

But my view of the Department may also be different because, when I was inside HMRC, it felt like I might be able to do something about it.  If someone said they’d had a bad experience with x I could suggest they tried doing y or speaking to so and so.  Now, I’m just another bloody civilian and I can queue up on the helpline like everybody else, so there’s also something about my own perceptions of the Department being different.

And yet… and yet…

What about Robert Smith v HMRC (TC2768)?  Yes, there was an avoidance scheme involved so I can’t say my heart bleeds for the taxpayer.  But it was an avoidance scheme HMRC knew all about, had issued a technical note on, and where the taxpayer had given enough information in his return for HMRC to have challenged him.  But – and there was actually a handwritten note on his file which said  “on sick leave 21/11/02 to 3/3/03. No action during that period and therefore SA window for Enquiry already closed 31/1/03. Too late!”  – HMRC missed their window.  By which I mean that – through HMRC management not adequately covering the sick leave of one of their officers – they missed the statutory window of opportunity to enquire into the return.  And remedied it by deciding they could make a “discovery” assessment.  While the taxpayer in me thinks, well, good, he didn’t get away with an avoidance scheme, the citizen in me thinks, hang on, whatever happened to finality and only one bite of the cherry…

No?

Well what about W Maxwell (TC2849) where one of the pieces of metadata for the case is “unconscionable”?  Mr Maxwell was a pensioner and his accountant kept telling him his tax affairs were up to date and everything was OK but in fact the accountant was seriously ill and not keeping up with his work.  The accountant then died and Mr Maxwell – who had known nothing of his accountant’s illness – found another accountant and thought he was up to date.  However he in fact made late returns (because his former accountant hadn’t made them as he’d believed) and so HMRC charged him penalties.  In spite of the fact HMRC had apparently allowed other clients of the dead accountant some leniency, nevertheless they seem to have decided to throw the book at Mr Maxwell – but, as tax barrister Keith Gordon pointed out in Taxation, “The facts were crying out for relief and it is amazing – for which I mean seriously concerning – that the case would have passed through a number of different HMRC officers, none of whom seemed to be able to act conscionably”

Get that?  Different levels of HMRC review and still no-one had the wit to say, hang on a minute, do we really want to throw the book at this guy?

No?

Well how about a deceased taxpayer whose executor sends in the trust return for her estate on paper in January when paper returns have to be in by the end of October?  An electronic return is made before the end of January – the electronic return is on time, but there’s a nasty wrinkle that means you can’t avoid a penalty for making a late paper return by making the same return electronically later.  The trustees explained they hadn’t meant the paper “return” to be taken as a return, they were just writing to make it clear this would be the last return and the estate had now been distributed, and it was the electronic return which was the actual return for the period.

Now, we could all argue this one till the cows came home, but – but, the penalty was £100, the taxpayer had died, the estate was distributed, and the electronic return was on time.  You’d have to have a heart of stone not to say “oh all right then, just this once”, surely?

No?

Well, suppose you had knowledge that didn’t make it into the report of the case: I don’t know, make up your own.  Perhaps you just didn’t like the cut of their jib for some inscrutable reason of your own – but even so wouldn’t you, at the very least, make sure that before you went to court, for a hundred quid penalty, that you had a copy of the damned return you were talking about???

15.
HMRC have produced no evidence to the effect of the return filed on 14 January 2013 was a valid return even though this is an appeal where it was clear that the nature or status of the paper document sent to HMRC was in dispute. The document itself has not been produced and there is no evidence that this document (which the Appellant described as a “copy” of the online return) was signed by the Appellant.
Those are just the examples I can find in the public record (and in Taxation, of course) via five minutes of googling.  The examples people share with me which I can’t share any further because I have no right to do so, well, they’d make your hair curl.
Is it just me?  Is it just the effect of being outside the organisation when once I was inside?  Or is there really something, well, rotten, going on?  I honestly can’t tell.
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Guest Bloggery: Most Wanted

November 12, 2013

This is a guest post by Banderillero.  Welcome!

I must admit I did not pay a lot of attention to the list of Most Wanted Tax Fugitives when it was published.  But I have just read an update from HMRC which said the following:

A convicted cigarette smuggler who featured on a list of Most Wanted tax fugitives this summer has been found.

After being named on HM Revenue and Customs’ (HMRC) Most Wanted list, Michael ‘Arthur’ Fearon, 21, from Newry, handed himself in to the authorities in Northern Ireland. He is now in HM Prison Magheraberry serving a sentence for tobacco fraud.

… Donald Toon, Director of Criminal Investigation, HMRC, said: “Fearon thought he could go on the run to avoid facing justice – but he was wrong. We relentlessly pursue tax fugitives and ensure they face the consequences of their criminal activity, and after over a year on the run, Fearon has done the right thing.”

(read the whole report here )

So we can now sleep more safely in our beds, with this high profile criminal safely behind bars.

Except …

I then read the “More Information On The Case.

And it transpires that:

At the time of his arrest Michael was a boy of 17, who appears to have been working in a warehouse which was raided.  There were millions of counterfeit cigarettes, and lots of people working at the warehouse.  Most of them fled, but the youngster, Michael, was caught.

He was tried for smuggling – but as he ran away before the trial it seems that the trial went ahead without him and he was “found guilty in his absence”.

Having been made such a high profile criminal, he has decided that life on the run is not for him and he turned himself in and was promptly locked up.

Now, don’t misunderstand me, I am not condoning criminal activity.  But it seems to me that as a teenager (and legally still a minor) Michael got a job working for some counterfeiters.  On a scale of serious criminal activity I would not put this very high – and I don’t really think that it does HMRC’s work on tax avoidance justice by highlighting this lad as one of the Most Serious Tax Avoiders in the UK.

But I would be interested to know what others think?

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Get Carter

November 11, 2013

One of the things I am becoming increasingly interested in academically, and which you may have noticed as a recurring theme in this blog, is the disjuncture between people-who-know-about-tax and everybody else.  The most useful terminology I have found for this so far is to use a simile taken from Harry Potter and call the two groups “tax wizards” and “tax muggles”, particularly as the Potter analogy allows for people like me, a “squib” who knows about the existence of the tax wizarding world but doesn’t lay claim to any of its powers.

Let us thank goodness, then, for the Low Incomes Tax Reform Group, a charitable offshoot of the Chartered Institute of Taxation, which aims to be, well, I suppose the Potter analogy would be the Ministry of Muggle Affairs – to

‘Target for help and information those least able in the community to afford to pay for advice and make a real difference to their understanding of the systems of taxation and related benefits whilst working to make them more equitable and accessible for their needs.’

They supported and won a test case, TC02910: L H Bishop Electric Company Limited and related appeals (I’m afraid I can’t find a link to this that isn’t on a paid website but here’s LITRG’s press release about it) about mandation of VAT reporting online.  In other words, some people can’t, won’t or at least find it very difficult to, conduct their VAT relationship with HMRC purely over the internet and wanted the same exemption that people with religious beliefs that prevent them using computers have.  (Incidentally, I had always rather lazily believed that this exemption was in place for the Plymouth Brethren but I see from their website that apparently they have been using computers for five years now… in which case, who DOES get the “religious” exemption?  Does anyone know?)

The argument was, essentially, that people who don’t use computers because they’re old – they didn’t learn at school and they have no particular desire or need to learn now, and they find it harder to take on board new information by reason of their age – and people who have a disability – either a cognitive disability that prevents them absorbing the information on a computer screen or a physical disability which prevents them using a screen or keyboard – ought to be exempt from having to file online.  In addition, people who live somewhere that doesn’t have a broadband service sufficient to get them onto the HMRC system, again, ought to be exempt.

The HMRC argument can be summarised as: “tough.”  Or, at least,

  • ask a friend or family member to do it for you on their computer
  • use a computer in a library
  • pay an agent
  • use a computer in an HMRC enquiry centre, or
  • use the Sekrit Phone A Friend service they invented just for this case (don’t ask)

The tribunal, it’s fair to say, wasn’t impressed.  Libraries are closing left right and centre.  HMRC enquiry centres are either closed or scheduled to close.  Asking or paying someone else to make a return has privacy implications.  And HMRC inventing a telephone filing method but then not telling anyone about it, well, this is what the tribunal had to say…

435.
The current version of telephone filing, as offered to the joint appellants, requires the taxpayer to agree three months in advance with HMRC a day and time (in HMRC’s business hours) when HMRC will ring the taxpayer in order for the taxpayer orally to state the figures on the VAT return…

440.
HMRC does not accept that telephone filing is inconvenient. They point out that the HMRC agent would ring back if the taxpayer was engaged. But the protocol established by HMRC for telephone filing is that the agent will only ring back twice, and will then write a letter to the taxpayer in an attempt to re-arrange the phone call.
441.
I find reliance on the postal service to re-arrange a phone call is unrealistic: VAT returns are due on set days. Unless the taxpayer arranges the first call to be on a date long before the due date, he would run the risk that if the call has to be re- arranged, the new date will be after the due date.
442.
HMRC do not suggest that the arrangements for the re-arranged call can be made over the phone. It is not part of the protocol, and as evidence above has shown it is very difficult to contact HMRC by phone.
443.
I find telephone filing is not a very convenient option for submitting a time sensitive document, the late submission of which will incur penalties.
and then (and this is my personal favourite part of the judgement)

496. Its concessionary status was not the only controversy over telephone filing. There are (at least) three reasons why it might be unlawful:

  • It may ignore s 25(4) Value Added Tax Regulations 1994;
  • It is an unpublished and largely secret concession;
  • It may be “Wednesbury unreasonable” in that HMRC do not appear to have considered all relevant matters
Unfortunately, though, the judgement isn’t going to be much use to most people, since (as far as I understand the rather detailed technical arguments) the litigation was only possible because there was a decision by HMRC (to put the taxpayers into the first tranche of people, those who had to file their VAT returns online from 1 April 2010) whereas most people will have to file online from April 2012 by generally applicable legislation and not by an appealable HMRC decision.So…  judicial review of the legislation, would seem to be the next step for people who are affected by the change to online filing but unable to make the change by reason of age, disability, or inadequacy of broadband.

Now moving HMRC’s services online was part of a programme of change that came out of the 2006 Carter Review (which noted that:

3.7 Some people still expressed opposition, as a matter of principle, to compulsory use of online services, especially for certain groups, such as pensioners.

so HMRC can hardly claim they hadn’t been warned!)

Carter also was reporting from a different world, where online services would be accessible via free publicly funded services like libraries and HMRC enquiry centres:

5.9 We also recommend that HMRC should work with other public and voluntary organisations to ensure that access to the internet, and appropriate assistance with using IT, are available locally, for example at libraries and UK Online centres, for taxpayers who wish to file their returns online but do not own a computer.

The impact assessment for the Carter changes was updated in March 2009 and contains (at Annex C) a rather good suite of specific impact assessments including an Equality Impact Assessment and an assessment of the extent to which the proposals have been subjected to “rural proofing”.  My problem with these is that they are just words: it is no earthly use to anyone to identify that the solution may be:

through a visit to an Enquiry Centre (EC) to file (if mobility permits) or a visit by an HMRC employee with a laptop  [IA p34]

if you then close down the enquiry centres and fail to set up a mobile service of HMRC employees who can come round to your house with a laptop.

However the TIIN for the specific requirement for VAT to be filed online dismisses any concern for equality altogether:

Equalities impacts

Equalities impacts were considered in July 2008. This covered all the business taxes covered in Lord Carter’s report and concluded that the requirement to file online and pay electronically did not, of itself, disadvantage any specific group of customers from an equality standpoint (although, as with any change, some customers might need help to adjust).

Or, to put it another way, “we did this already, didn’t we?  Get stuffed.”

I look forward to seeing if the Ministry of Muggle Affairs chooses to fund a judicial review of the regulations mandating online filing.  If so, I’d be interested in seeing what they make of the equality assessment and its oh so helpful assumption that Carter is OK because HMRC thought about equality a bit in the noughties so we don’t have to bother with all that stuff any more.

Oh, and the rural proofing?

Other impacts

None.

Yeah.  Right.